Launching the Hidden Disabilities Sunflower

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The Hidden Disabilities Sunflower is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities. We make sunflower lanyards available to customers, allowing them to choose to let people around them know they have a non visible disability and that they may need a helping hand, understanding or simply more time.

We have trained our team to identify the Hidden Disabilities Sunflower, gain a deeper understanding of hidden disabilities and learn how to approach and support customers. Trained team members wear pins to identify themselves to customers.

About hidden disability

A hidden disability, also known as an invisible or non-visible disability, is one that isn't immediately obvious to others. It may be associated with a range of conditions, which can include:

• neurodivergence such as autism spectrum disorder,

• chronic health conditions (physical or psychological),

• intellectual and cognitive disability such as dementia, or

• conditions affecting mobility, speech, vision or hearing.

We recognise that each individual experiences disability differently.

Hidden Disabilities Sunflower program

Macquarie Centre is a proud member of the Hidden Disabilities Sunflower program, joining a network of shopping centres, airports, tourism and transport providers that recognise Sunflower items and support those wearing them.

Wearing a Sunflower item is voluntary. By choosing to wear a Hidden Disabilities Sunflower item, such as a lanyard, badge or wristband, you can discreetly signal to our Concierge, Security and Centre team that you may need assistance during your visit.

You can collect your lanyard from the Concierge Desk on Level 3. For more information, visit