Meet the Team: Fran

Name: Fran
Job Title: Retail Manager

 

How long have you been here?
3 months

 

Tell us about your role?
I work closely with the retailers of Macquarie Centre to ensure they are equipped with everything they need to trade to their maximum potential and beyond. Happy retailers = happy customers

 

Do you have any advice or tips for retailers?

Customer service is key.
Customer interaction is more important today than ever before. I read a quote recently that said ‘Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.’

 

What are you interest?
I enjoy spending time with my husband and 2 gorgeous daughters. I love chocolate and hot chips.