I have a NSW Seniors Card, are there any parking benefits?
Customers who hold a NSW Seniors Card are eligible to receive an extra hour of free parking.
To redeem the additional hour of free parking, simply follow the below steps:
1. Collect your parking ticket at the boomgate as usual
2. Visit our Concierge Desk on Level 3 when you are close to reaching the 3-hour mark in centre
3. Present your NSW Seniors Card to one of our friendly Concierge team members, who will be able to extend your stay for an extra hour. Please note: this does not apply to Express Parking zones.
I have a disabled parking permit, will rates apply?
Customers with an authorised disabled parking permit are eligible to park FREE all day.
To redeem, please bring your Australian Disability Parking permit or card to our Concierge Desk, where one of our team members will register you into our system.
After you have been added into our register, you will only need to bring your parking ticket to our Concierge Desk to validate the all-day free parking. Please note: this does not apply to Express Parking zones.
I am watching a film at Event Cinemas, are there any parking benefits?
Cinema-goers are entitled to an extra hour of free parking. To redeem, present your parking ticket to one of the staff members at Event Cinemas at the time of your cinema ticket purchase to validate.
What will happen if customers forget to pay before leaving the centre?
Customers must pay for their ticket at the pay stations before exiting the car park. Customers will be able to pay at the exit barriers with a credit card if they forget to pay at the pay stations. There will is also be a call button at the exit barriers for assistance.
What payment options will customers be able to use?
Car park machines will accept selected Australian coins and notes, credit cards and Union Pay as payment.
EFTPOS payment options will not be available.
Will the system accept payWave?
Where is the best location to park for vehicles over 2 metres high?
For large vehicles over 2 metres high, we recommend entering the via the car park entrance to the Green Level Car Park off of Waterloo Road, taking the right ramp up and turning left at the top to park in the outdoor area
BEST PARKING FOR
Kmart, Level 1
The best parking for Target is located on Yellow Level Car Park accessed via Talavera Road.
Big W, Level 1
For the best parking for Big W is located on the Blue Level Car Park accessed via Talavera Road.
Macquarie Ice Rink, Level 1
Best parking for Macquarie Ice Rink is via the Silver Level Car Park or Red Level Car Park accessed via Herring Road.
Myer, Level 2 and Level 3
The best parking for Myer is located on the Pink Level Car Park and the Orange Level Car park accessible via Talavera Road or Red and the Silver Level Car Park which can be accessed via Herring Road.
Fashion on 2
The best parking for Fashion on 2 Galleria is located on the Pink Level Car Park which can be accessed via Talavera Road.
Fashion on 3
Best parking for Fashion on 3 Galleria is located on the Orange Level Car Park or the Black Level Car Park (Rooftop), accessible via Talavera Road and the Herring Road Overpass.
Fresh Food Market, Level 3
The best parking for the Fresh Food Market is located on the Green Level Car Park or the Black Level Car Park (Rooftop) which can be accessed via the Express Ramp on Waterloo Road or via the Herring Road Overpass.
David Jones, Level 2 and 3
The best parking for David Jones is located on the Orange Level Car Park and the Black Level Car Park (Rooftop), which is accessible via Talavera Road and the Herring Road Overpass.
Event Cinemas and Strike Bowling Bar, Level 3
For the best parking to Event Cinemas and/or Strike Bowling Bar is located on the Black Level Car Park (Rooftop) which can be accessed via either Talavera Road, Herring Road Overpass or the Express Ramp from Waterloo Road. Alternatively parking is available on the Red Level Car Park from Herring Road